About
Reviews here divide more sharply than the rating alone suggests, and the front desk is where they divide. Several reviewers single out a patient, helpful counter — one admits to grilling him for twenty minutes and getting nothing but politeness back — while others describe the person on the desk as rude, one of them finding him on his phone beside a floor of uncleaned crumbs. Cleanliness reports swing the same way, from spotless restrooms to a genuinely grim afternoon in the eating area. There is also a real thread of complaints about supervision and safety, so it is worth a scan of the recent reviews if that is something you weigh heavily.
It sits on the mall's upper level, which one reviewer points out the listed address gets wrong. Adults pay to come in and grip socks cost extra on top, which is where the nickel-and-diming complaints come from. Parties are self-serve by design — staff handle setup and clearing, you cut your own cake and put out your own food — and the one host who wrote at length about a party praised the custom balloon work, including a theme that wasn't on the standard list. That same host warns the room got uncomfortably hot on a summer afternoon.
Café on siteSocks requiredHosts parties · per listingsSensory hours · Not yet verified
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